Why we collect personal information
We collect personal information from you to identify you, to provide you with information required to service you, and to help us deliver a superior educational experience. Information collected enables us to give you convenient access to our service offerings and products, and may help us tailor your educational experience.
What Information do we collect and how do we use it?
When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed, and those that you need to see.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.
If use a feature requiring payment of a fee, we transmit your payment details to our payment service provider for processing. If we encounter a problem with payment, we may review the order information with you and our service provider to resolve it. We do not otherwise disclose your credit card information. We do not share your email address or your personal information with third party marketers.
We use administrative, physical and technical precautions to help protect the confidentiality, security and integrity of personal information stored on our system. We host the Site at a commercial-grade data center that employs extensive security practices. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.
Other than the above mentioned sharing of data related to payment details, we only share personal information with other companies or individuals outside of L2A – Learn 2 Achieve in the following limited circumstances:
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to :
a. Satisfy any applicable law, regulation, legal process or enforceable governmental request
c. Detect, prevent, or otherwise address fraud, security or technical issues, or
d. Protect against imminent harm to the rights, property or safety of l2a.in, its users or the public as required or permitted by law. We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users subscribed to a particular product, or the number of users registered on our website. Such information does not identify you individually.
We may provide information to service providers to help us bring you the services we offer. Specifically, we may use third parties to facilitate our business, such as to host the service at a co-location facility for servers. Where we utilize third parties for the processing of any personal information, we implement reasonable contractual and technical protections limiting the use of that information to our specified purposes.
How Long Do We Retain User Data?
Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
Your Consent to This Policy
Head Office: 98, Ground Floor, Old Rajendra Nagar Market, (Near Axis Bank), New Delhi- 110070